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DOING BUSINESS with IMR TEST LABS

 

DISCOUNT HOTEL ACCOMODATIONS FOR NY

Coming to visit?  Taking one of our training courses?

New York Hotel Accomodations available through the Marriott*
* If registering online - please use discount code I0L.  If registering via phone - please mention the IMR Test Labs special  rate.

 

UPDATED PAYMENT INFORMATION - As of 7/22/2011 

 
Our new W-9 Form & Remit To Addresses for our three US locations.  Please use the addresses under Sample Submission for samples. 
 

  Please continue to use the same physical address for mailing samples.  These addresses are for payments only.

Ithaca

IMR Test Labs
Box 223765
Pittsburgh, PA 15250-2765

Louisville

IMR Metallurgical Services
Box 223740
Pittsburgh, PA 15250-2740

Portland

IMR Portland
Dept LA 21642
Pasadena, CA 91185-1642


 

SAMPLE SUBMISSION

 

We receive samples via all major delivery services – USPS, UPS, FedEx, etc.  Samples can also be dropped off in person.  Our office hours are 8am – 5pm EST, Monday through Friday (except major holidays).  If you're sending a rush sample, we recommend UPS because it's usually the first delivery service to arrive. 

Samples should be accompanied by:
- Purchase Order
- Specification
- Incoming Job Sheet or specific work instructions (including contact information, sample identification, and expected completion date)

 
 

Ithaca

IMR Test Labs
131 Woodsedge Drive
Lansing, NY  14882

 

Incoming Job Sheet - to send along with your samples
Adobe Acrobat (.pdf) file
Microsoft Word file

 

New Customer Packet
Adobe Acrobat (.pdf) file
Microsoft Word File

 
 

CPSIA Lead and Phthalate Incoming Job Sheet - Used for existing CPSIA customers to send samples.  New CPSIA Lead and Phthalate customers, please contact Lou Koconis with your request and you will receive the appropriate forms.
Adobe Acrobat (.pdf) file
Microsoft Word file

 

Accelerated Corrosion Test Request Form - Please contact Jody Russell with questions about your test plan.
Adobe Acrobat (.pdf) file
Microsoft Word file

 
 

Louisville

IMR Metallurgical Services
4510 Robards Lane
Louisville, KY 40218

 

Incoming Job Sheet - Used when sending samples for testing
Adobe Acrobat (.pdf) file
Microsoft Word file

 

New Account Sheet - Set up a new account with IMR Metallurgical Services in Louisville, KY 
Adobe Acrobat (.pdf) file
Microsoft Word file

 

Portland

IMR KHA - Portland
5687-A SE International Way
Portland, OR 97222

 

Incoming Job Sheet - Used when sending samples for testing
Adobe Acrobat (.pdf) file
Microsoft Word file

 

New Account Sheet - Set up a new account with IMR KHA - Portland
Adobe Acrobat (.pdf) file
Microsoft Word file

 
 

  
 

SETTING UP AN ACCOUNT

 
New customers need to set up an account or provide a credit card for billing before we can begin testing.
 

 


 

WORK FLOW

 
- Once your sample has been received, we will log it into our system. 
- Later that same day you will receive confirmation that we received your sample by fax or email.  (Next day if the job is received after 2 pm)
- After the job has been logged in, your sample(s) are given to a manager in the lab who reviews the sample and the requested work. 
- The job is processed through the lab and once the work is complete, a report is issued. 
- Your report will be emailed to you unless you request a copy to be faxed or mailed.

   
 
   
 
   
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